Mastering the Art of Complaining: Essential English Phrases for Everyday Situations

Definisi

Complaining dalam bahasa Inggris berarti mengeluh atau menyatakan ketidakpuasan terhadap sesuatu. Dalam konteks belajar bahasa Inggris, terdapat frasa-frasa tertentu yang digunakan untuk mengungkapkan keluhan.

Contoh Kalimat Lengkap

Berikut beberapa frasa umum yang digunakan untuk mengeluh beserta contoh kalimat:

1. I’m not happy with…

• I’m not happy with the service at this restaurant.

1. I have a complaint about…

• I have a complaint about the noise coming from the apartment next door.

1. This is unacceptable.

• The delay in your service is unacceptable.

1. I’m dissatisfied with…

• I’m dissatisfied with the quality of this product.

1. I’d like to make a complaint.

• I’d like to make a complaint about the room cleanliness.

1. There seems to be a problem with…

• There seems to be a problem with my internet connection.

1. I want to speak to the manager.

• I want to speak to the manager about the poor service I received.

Contoh Percakapan

Berikut adalah contoh percakapan yang melibatkan keluhan:

Situation: At a restaurant

Customer: Excuse me, I’m not happy with the meal I received.

Waiter: I’m sorry to hear that. What seems to be the problem?

Customer: The steak is overcooked and the vegetables are cold.

Waiter: I apologize for the inconvenience. Would you like me to bring you a new dish or speak to the chef?

Customer: I’d appreciate a new dish, please. And I’d like to speak to the manager about this.

Waiter: Certainly. I’ll get the manager for you right away.

Latihan Soal

Berikut beberapa latihan soal untuk mempraktikkan frasa untuk mengeluh:

Latihan 1: Lengkapi Kalimat

1. __ (Saya tidak senang dengan) the noise level in this hotel.
2. __ (Saya ingin mengajukan keluhan tentang) the customer service.
3. __ (Ada masalah dengan) the air conditioning in my room.

Latihan 2: Buat Kalimat Menggunakan Frasa yang Diberikan

1. I’m dissatisfied with…
2. This is unacceptable.
3. I want to speak to the manager.

Latihan 3: Buat Dialog Pendek Menggunakan Frasa Mengeluh

Buat dialog pendek antara dua orang di toko elektronik di mana salah satu orang mengeluh tentang produk yang rusak.

Jawaban Latihan Soal

Latihan 1: Lengkapi Kalimat

1. I’m not happy with the noise level in this hotel.
2. I have a complaint about the customer service.
3. There seems to be a problem with the air conditioning in my room.

Latihan 2: Buat Kalimat Menggunakan Frasa yang Diberikan

1. I’m dissatisfied with the condition of the room I was given.
2. This is unacceptable. I expected better quality from your brand.
3. I want to speak to the manager about the incorrect billing on my receipt.

Latihan 3: Buat Dialog Pendek Menggunakan Frasa Mengeluh

Customer: Excuse me, I have a complaint about this laptop.

Store Clerk: I’m sorry to hear that. What seems to be the problem?

Customer: The laptop stopped working after just one week. This is unacceptable.

Store Clerk: I apologize for the inconvenience. Would you like to speak to the manager about this?

Customer: Yes, I want to speak to the manager